Quality Enhancement

Quality Enhancement

The Arc CCR’s Quality Enhancement Committee is made up primarily of parents whose children have a developmental disability.  The committee functions are, but not limited to: incident reports, human rights, psychotropic medication review, reports reflecting a person’s progress toward leading a self-determined life and discussing strategies that enhance the services The Arc provides.

For the past year, The Arc and its Quality Enhancement Standing Committee and People Connect, our Self-Advocacy group, have been strategically exploring ways to align the person’s goals with board agency goals and to receive greater participation in this examination from all levels of the agency.  To this effect, The Arc has instituted new evaluation components along with the revision of some existing surveys.


The Arc’s Nursing and Wellness Program provides preventative and restorative health and wellness services to our program participants using a person-centered model of care. Through our holistic approach, our dedicated nursing staff addresses the physical, mental and spiritual aspects of each person we serve. This approach allows us to help them increase and maintain their overall quality of life.

Families of our people have peace of mind that their loved one is being cared for by a dedicated Registered Nurse who regularly monitors and assesses medical care and conditions. The Arc’s Certified Medication Technicians (CMTs) are trained to carefully follow physicians’ orders to administer medication, monitor for effects, and keep records for future reference, as well as keep up to date on the new research in their field.

Our nurses have a wonderful relationship with the medical community outside of The Arc and this allows for the utilization of physician offices and medical facilities throughout the counties we serve, fostering community inclusion and integration.