There are many types of Direct Support Professional (DSP) roles at The Arc, each with varying requirements and areas of expertise. You can’t talk about the enhanced medical support DSPs offer without talking about Health Access Assistants and the many ways they empower people with intellectual and developmental disabilities (IDD) to take control of their health. Health Access Assistants play a vital part in navigating healthcare needs while fostering independence, self-advocacy, and personal growth.

What is a Health Access Assistant?

This role extends beyond basic healthcare tasks. Health Access Assistants build trusting relationships with the people they support, offering compassionate care tailored to each person’s unique needs. Health Access Assistants empower people to take control of their health. Working closely with Nurse Case Managers, Health Access Assistants schedule and attend medical appointments, provide essential tasks like personal care and transportation, offer emotional support, and empower people to make informed healthcare decisions. At The Arc, Health Access Assistants emphasize person-centered care by focusing on people’s individual goals and preferences. A Health Access Assistant must meet the qualifications of a DSP and complete all training, including becoming a Certified Medical Technician (CMT).

Health Access Assistants Promote Confidence and Independence

One of the most rewarding aspects of being a Health Access Assistant is witnessing the people they support grow in confidence and independence. Through positive interactions and support, Health Access Assistants build self-esteem and encourage people to take ownership of their healthcare, empowering them to make informed decisions and live more independently.

If you’re passionate about promoting independence, consider joining The Arc as a Health Access Assistant. Visit our Career Page to explore opportunities.